Privacy Policy

This policy explains how FixMeRepair collects and uses personal information when you use this website or contact us about an appliance repair in Abu Dhabi.

Information We Collect

When you use our contact form, we collect your name, phone number, appliance type and message, and optionally your email address and preferred date. If you call, email or message us on WhatsApp, we receive the details you choose to share, such as your phone number and the problem with your appliance.

How We Use It

We use this information to reply to your enquiry, arrange and carry out repairs, give quotes and, where needed, follow up on a completed repair. We do not sell your personal information.

Who Can See It

Your details are handled by FixMeRepair and by service providers that help us run the website and receive messages, such as our web host and email provider. If you contact us on WhatsApp, that conversation is also subject to WhatsApp's own terms and privacy policy.

Cookies

This website does not use advertising or analytics cookies. The contact form uses a short-lived session cookie that helps protect the form against abuse. It is not used to track you.

How Long We Keep Information

We keep enquiry and job details only for as long as we need them to respond to you, carry out and support the repair, and meet our business and legal obligations.

Security

We take reasonable steps to protect the information you send us. No method of transmission over the internet is completely secure, so please avoid sending sensitive information such as payment card or identity document details through the contact form.

Your Choices

You can ask us to access, correct or delete the personal information we hold about you, subject to applicable law. Please contact us and tell us what you would like us to do.

Changes to This Policy

We may update this policy from time to time. The latest version is always published on this page.